Returns
We will gladly accept returns for store credit postmarked within 10 days of the delivery date. Please fill out our return form and include it with your return. Original shipping fees are non-refundable and the buyer is responsible for return shipping costs. We strongly recommend shipping back via a trackable shipping method.
Please ship back to the address below.
Lillie & Co
Attn: Returns
103 N Broad St
Thomasville, GA 31792
Once we receive your return, you will receive your store credit via email within 2 business days. Please note, it could take up to 5-7 business days for us to receive your return package.
Returned items must be in original condition with tags attached. This includes unworn, free of smoke, pet hair, and any odors.
The following items are not eligible for return:
All SALE items
PRE-ORDER items
Eatware & Teethers
Hair accessories
Socks & Tights
Jewelry
Books & Toys
Personalized Items
Undergarments
All PRE-ORDERS, CLEARANCE items, surprise boxes, gift baskets, and SALE items cannot be returned, edited, cancelled, or refunded after they are shipped.
We do not offer any refunds at this time. Only store credit is available. Store credit does not expire and can be used in store or online.
We do not offer price adjustments or price matching at this time.
