A pre-order is when the customer purchases the item before it arrives to our store. As soon as the item arrives, we ship it directly to the customer ASAP. This way, they are among the first to receive this item and ensure they will purchase before it sells out. If information is provided to us about shipping dates for the items, we are sure to include them in the description of the product. Unfortunately, many companies are uncertain of when the items will ship to us and so not provide any information about expected shipping. Preorders are FINAL SALE and preorders cannot be returned, exchanged, edited, or cancelled after they are placed. If an order contains items that are in stock as well as preorder items, the order will be held and will ship complete when the preorders arrive in one package. If you are wanting something shipped immediately and also purchasing a preorder, please place two separate orders and your items will ship in two separate packages. We ship one package per an order, as the customer pays one shipping cost per order.